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Tuesday, August 8 • 1:45pm - 3:45pm
Workshop C: Key Principles Of Community Management To Inspire Employee Engagement And Shape Your Organization’s Culture And Internal Brand
StaffConnect Group

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The role of the average internal communicator is expanding-- and it should. No longer are communicators just there to “make it pretty” or “hit send.” There is an opportunity for communicators to grow their role internally across the entire organization and that’s being a community manager.


This interactive workshop will engage attendees with new strategies to inspire your workforce and shape & maintain a desired culture, including how to:



  • Recognize the differences between a network and a community
  • Track the impact your community management team makes across all technology platforms, including: intranets, enterprise social networks, mobile apps, and more
  • Decipher what makes a good community manager and what attributes a communicator needs to have to be successful
  • Encourage employees to participate through simple tips & small organizational changes
  • Outline governance & leadership roadmaps



Chuck Gose, VP, Business Development & Partnerships

StaffConnect Group


Ciara O’Keeffe, VP, Product & Customer Delivery

StaffConnect Group

avatar for Ciara O'Keeffe

Ciara O'Keeffe

Vice President Product and Customer Delivery, StaffConnect Group
Digital Communications Leader, Speaker, Author and Judge with global experience in enterprise social, specialising in mobile, with a degree in European Business Management with Languages.

Tuesday August 8, 2017 1:45pm - 3:45pm PDT
El Capitan, Ballroom Level, Sheraton Grand LA 711 S. Hope Street, Los Angeles, CA 90017

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