When Bank of America Merchant Services, BOAMS, was founded in 2009, a new internal communications team was put together. This team was tasked with creating not only an internal communications strategy, but specifically an employee engagement strategy within the first 6 months of the final hire. The first phase of creating this new organizational strategy was to survey employees followed by analyzing the data.
Learn how the BOAMS team successfully created an employee centric engagement strategy in a limited timeframe, including how to:
- Determine which surveying tools will be most effective
- Create timelines with assigned tasks to ensure that deadlines are met
- Meet & exceed deadlines with a foolproof engagement strategies
- Develop relatable content to be shared from employee input
Tina Burton, Content and Internal Communications Manager
Bank of America Merchant Services
